Chief and Senior Executive Networks

Wholesale/Distribution Presidents & CEOs Group (20XW) - Chicago - 2018

September 20 - September 21, 2018
Chicago, IL


Distribution Presidents & CEOs Group Agenda
(click the link above for a printable PDF document)

Thursday, September 20th, 2018

1:00 – 2:00 p.m.
CEN Executive Briefing: Jeanne Hurlburt, President, Hurlbert Consulting

Concierge Customer Service
Jeanne will show you the top indicators that drive customer’s decisions to buy from a given company, rather than its competitors and share with you how to avoid the money-wasting pitfalls of traditional market research.

2:15 – 5:00 p.m.
CEN Roundtable Discussions: (members vote on which topics they would like to discuss):

E-Commerce & the Amazon Effect
  • How are organizations dealing with the “Amazon Effect?” i.e. The pressures to speed up order cycles and increase the speed to market.
  • Is distribution as a service dying?
  • How do you ensure successors are being developed that will be adaptable and prepared for future technology changes?

Internal Management System Best Practices – KPI’s, Metrics, etc.
  • Group discussion: What is working? What is not? What is needed?
  • What are the best practices for aligning KPI’s & Metrics to actionable goals for individuals and teams and the firm’s strategic objectives?
  • How do you ensure that KPI’s & metrics do not dominate the conversation and distinction between meaningful, productive work and activity?

Best Practices for Driving Innovation Throughout the Entire Organization
  • How can my organization break down the existing silos in order to build cross-functional synergy and innovation?
  • How do you create a culture that is proactive to the mark instead of reactive with respect to innovation?
  • What structures and organizational culture systems need to be in place where individuals and teams are encouraged and empowered to pursue new ideas despite the risks and costs associated with them?
  • Group Discussion: Each member discusses 1-2 innovation initiatives they have implemented in the last 6 months – successes, struggles, costs, etc.

Strategic Planning Models & Best Practices
  • When reviewing your strategy what models and techniques does your organization utilize? Some common examples include: 1) SWOT 2) PEST - political, economic, sociocultural, technological 3) Need Gap Analysis 4) Blue Ocean Strategy 5) Porter’s Five Forces 6) VRIO – Value, Rarity, Imitability, Organization 7) Scenario Planning, etc.
  • What are the best practices for aligning KPI’s & Metrics to actionable goals for individuals and teams and the firm’s strategic objectives?

5:00 – 5:45 p.m.
CEN Ex-Officio Board Session© - In this session, each member is allowed to describe one key issue in which they would like input/advice from the group.

6:00 – 7:00 p.m.
Networking Reception

7:00 – 8:00 p.m.
Networking Dinner

Friday, September 21st, 2018

7:15 – 7:40 a.m.
Working Breakfast

7:40 – 10:45 a.m.
CEN Ex-Officio Board Session© - Continued

10:45 – 11:00 a.m.
Meeting Best Practices Report - In this brief wrap up session each member will summarize their key takeaways from the meeting as a whole.

11:00 a.m.

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    • "Excellent yet again! I am always impressed with the selection of speakers. I don't know how you're able to do it but keep it up and I will keep coming, too!"
    • -Jerry Cavalieri
      HPC America